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J
Jim

December 6th

Not with Fidelity, but have had this kind of trouble with a couple others. Before you give up on it, contact support with the details. They can open a ticket with Plaid and at least poke them to try to get it working better. Fidelity is big enough I would hope Plaid will want it to work.
JasonR

December 6th

Yup, and MW support has been good about getting back to me. However, this is beyond MW support's control. For now, we're just going to stop using the card and shift it to a card with less rewards.
J
Jim

December 6th

I assume you already tried Reconnecting.
JasonR

December 6th

Re:reconnecting. It doesn't show that it is not connected. It just isn't getting new data. It's a Plaid problem, not MW. I also have an account at plaid.com and tried to delete the account and re-add it there. Plaid errors after I put in my username/password for the account and won't work. If Plaid won't work, MW and any other service that uses Plaid as the back-end sync won't work.
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